What Does it Take to Become ISO Certified?

If you are curious as to the requirements for a company to become ISO Certified, read through them below and figure out whether or not your company possesses what is necessary to become ISO Certified:

The company needs to determine key points where each process requires monitoring and measurement, and ensure that all monitoring and measuring devices are properly maintained and calibrated.

To maintain the quality system and produce conforming product, The company needs to provide suitable infrastructure, resources, information, equipment, measuring and monitoring devices, and environmental conditions.

The company needs to have clear requirements for purchased product.

The company needs to map out all key processes in your company; control them by monitoring, measurement and analysis; and ensure that product quality objectives are met. If you can’t monitor a process by measurement, then make sure the process is well enough defined that you can make adjustments if the product does not meet user needs.

The company needs a documented procedure to control quality documents in your company. Everyone must have access to up-to-date documents and be aware of how to use them.

The company needs documented procedures for dealing with actual and potential non-conformances (problems involving suppliers or customers, or internal problems). Make sure no one uses bad product, determine what to do with bad product, deal with the root cause of the problem and keep records to use as a tool to improve the system.

Records should show how and where raw materials and products were processed, to allow products and problems to be traced to the source.

When developing new products, The company needs to plan the stages of development, with appropriate testing at each stage. The company needs to test and document whether the product meets design requirements, regulatory requirements and user needs.

Decisions about the quality system are made based on recorded data and the system is regularly audited and evaluated for conformance and effectiveness.

For each product your company makes, The company needs to establish quality objectives; plan processes; and document and measure results to use as a tool for improvement. For each process, determine what kind of procedural documentation is required.

The company needs to regularly review performance through internal audits and meetings. Determine whether the quality system is working and what improvements can be made. Deal with past problems and potential problems. Keep records of these activities and the resulting decisions, and monitor their effectiveness.

The quality policy is a formal statement from management, closely linked to the business and marketing plan and to customer needs. The quality policy is understood and followed at all levels and by all employees. Each employee needs measurable objectives to work towards.

The company needs to determine customer requirements and create systems for communicating with customers about product information, inquiries, contracts, orders, feedback and complaints.