Most of the working companies on the market are ISO certified. The ISO certification is actually crucial for most of the firms, since it enhances their quality work. ISO is an acronym that stands for the International Organisation for Standardisation. What makes the ISO certified companies so special? In the context of ISO 9001:2000, the certification refers to the issuing of written assurance by an independent external body that it has audited a management system and verified, that it conforms to the requirement specified in the standard.
In order for a company to be ISO certified, there is a standard procedure that needs to be followed. Actually, there are four major steps in the procedure of a company being ISO certified. First of all, the company needs a written quality manual, certain written procedures and probably some forms to fill in. The documentation for a future ISO certified company has to meet the requirements of the ISO quality standard and fits the goals of the company.
The next step for your company to be ISO certified is to offer training to employees. The amount of training is dependent on the responsibilities of each individual. Furthermore, the company should keep record of the ISO certified quality system. After a few months, the quality system and the employees are ready for the registration audit.
The last step in the company becoming ISO certified is the audit. According to the size and complexity of the company, the audit company will send a certain number of auditors. During an ISO certified audit, the examiner will take a look at the records and will talk with the employees. It is important that the employees are very well trained and the records are in order.
Depending on the number of problems that arise, the company can be or not ISO certified. More often than not, auditors have a fair amount of discretion in what they write in their reports, and whether the company will be ISO certified or not.The observations made by auditors usually have the role of improving the quality system of the company.